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    UCSB Prof Lectures on Facebook

    Says Users Ignore Privacy Concerns on Social Networking Site


    Tuesday, March 17, 2009
    By Sam Rolens
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    In 2006, a national survey of college students revealed a strong newcomer in American popular youth culture when Facebook tied with beer as their number two favorite thing. (Even beer and Facebook were no match for the iPod.) This is no surprise to Dr. Miriam Metzger, who has been following the life of the online social networking site since it became the fastest growing site in the world in 2004.

    For Metzger, an associate professor in UCSB’s communication department, while Facebook represents the new world of connectivity, a growing number of concerns exist in regard to the management or mismanagement of personal privacy on these kinds of Web sites.

    Dr. Miriam Metzger

    Metzger told an audience attending her public lecture in the UCSB engineering department on Thursday, March 12, that we need to understand how exactly Facebook is changing our society. Facebook info, said Metzger, has been submitted as evidence in law enforcement, and is heavily used for marketing surveillance wherein personal preferences are used to design personalized ad campaigns to pop up in your browser. A newer Facebook application, Beacon, Metzger claimed, even keeps track of your browsing outside of Facebook in order to follow your interests beyond information you decide to share on Facebook.

    She also commented on how hard it is to remove information from Facebook once it has been posted. An incriminating or unflattering picture on Facebook endures, partially because it can be copied by anyone who wants it the second it is shared.

    Many academics, she points out, have been trying to figure out exactly what keeps millions of people flocking to Facebook, given the myriad of complaints constantly made about the lack of privacy.

    The problem with the way most people are thinking about privacy in sites like Facebook, Metzger said, has to do with the fact that most people fail to take into account the growing need in our culture for publicity.

    “The behavior of users on Facebook contradicts their stated attitudes,” Metzger said. More often than not, people who claim to hold privacy as paramount accept just as many friends, and publish just as much information as everyone else on Facebook. The opportunity to publish their values and their experiences is evidently too exciting a prospect for most people to avoid. Metzger quoted Greg Atwan and Evan Lushing’s book The Facebook Book, saying: “There is only one thing worse than being Facebook stalked, and that is not being Facebook stalked.”

    In a 2007 survey carried out by Metzger and her colleagues, 55 percent of students admitted to limiting their visibility, whereas only 10 percent limited their searchability. In other words, though most people don’t want to be seen by everyone, they want to be able to be found by anyone.

    Metzger, in her survey, found that privacy concerns among Facebook users did little to nothing to affect their behavior on the site. It seems most of the projections made about users’ concern for privacy on Facebook were incorrect, as they had failed to take into account what she calls “the personal benefits of disclosure.” Metzger lamented this discrepancy with a smile, saying, “The trouble with social science, is people don’t always do what you want them to.”

    Metzger said she felt Facebook is here to stay, at least until it is surpassed by the next site to make millions off of people’s inherent desire to publicize themselves. She said that soon the presence of pictorial evidence of so many of us at our worst will be less likely to prevent us from being taken seriously in the professional world, however. Instead, the fact that everyone will soon have this kind of embarrassment behind them will “increase the forgiveness-factor later in life,” she said.

    Sam Rolens is an Independent intern.

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    "In other words, though most people don’t want to be seen by everyone, they want to be able to be found by anyone."

    What a lamebrained (and erroneous) inference! People want to be findable by people who know them, which requires that the search be unrestricted. If someone they aren't interested in finds them they can simply decline to be friends.

    “The trouble with social science, is people don’t always do what you want them to.”

    The trouble with "social science" is that much of it isn't science. Real scientists don't "want" anything of their subjects, they do neutral observation and employ the scientific method.

    "they had failed to toke"

    Oh, is *that* the problem.

    Readers say: Thumbs Up: 0 of 1 • Thumbs Down: 1 of 1

    JayB (anonymous profile)
    March 18, 2009 at 3:07 a.m. (Suggest removal)

    Hi Jay,

    My remarks were taken a bit out of context, or at least you need the context to interpret them correctly. The "trouble with social science" comment was a wry joke. Of course social scientists don't want anything of their subjects, and we conduct our research in ways that allow us to stay neutral. This point was clear to those who were in the room and those who understand social scientific research methods.

    You are also taking my "inference" out of context. In fact, I made exactly the point you raise: that people want to be seen and found by those they desire to be seen and found by (i.e., people they know or might want to know).

    Finally, I don't understand your "failed to toke" reference, as I said nothing like this in the talk.

    A video of the talk is available online at: www.cits.ucsb.edu so that you and others can see it in full, rather than relying on a brief summary.

    In any case, thanks for your interest in my research!

    -Professor Metzger

    Readers say: Thumbs Up: 1 of 1 • Thumbs Down: 0 of 1

    metzger (anonymous profile)
    March 18, 2009 at 3:23 p.m. (Suggest removal)

    Wow, Jay, do you have a little chip on your shoulder or what? Just waiting for a chance, I see...

    As for your comment:
    "The trouble with 'social science' is that much of it isn't science. Real scientists don't 'want' anything of their subjects, they do neutral observation and employ the scientific method."

    It's pretty clear you just don't understand what social scientists do or how they do it. A fundamental aspect of social science is achieving objectivity, through a host of methods for theorizing, observation, measurement, and analysis...that is the crux of "science," whether it's chemistry/biology/physics or sociology/communication/economics. The major difference is the complexity of phenomena under study, and a pretty compelling argument can be made that human behavior is by far the most complex phenomenon there is.

    As for the "they had failed to toke" line in the story, it's another error on the part of the reporter, not the speaker, like the out of context quote, which requires a bit of mental fluidity (rather than kneejerk rigidity) to roll with...some people clearly lack that...don't they? Now, carry on bro!...happy reading.

    Readers say: Thumbs Up: 1 of 1 • Thumbs Down: 0 of 1

    bob_s (anonymous profile)
    March 18, 2009 at 6:51 p.m. (Suggest removal)

    Don't mind JayB. He likes going into threads on topics he knows nothing about and picking fights.

    Readers say: Thumbs Up: 0 of 0 • Thumbs Down: 0 of 0

    Kratatoa (anonymous profile)
    March 18, 2009 at 9:05 p.m. (Suggest removal)

    The talk was thought-provoking... so I blogged a few thoughts of my own here:
    http://www.cybersocialstructure.org/Cybe...

    Readers say: Thumbs Up: 0 of 0 • Thumbs Down: 0 of 0

    bcaron (anonymous profile)
    March 19, 2009 at 5:09 p.m. (Suggest removal)

    I think that Mr. JayB is actually part of the 'cyber bullying' gang.

    Readers say: Thumbs Up: 0 of 0 • Thumbs Down: 0 of 0

    tallteena (anonymous profile)
    April 10, 2009 at 9:13 a.m. (Suggest removal)

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